1. Information We Collect

We collect information you provide directly to us when creating an account, registering a domain name, or communicating with customer support. This includes your name, email address, phone number, billing address, and payment information.

2. How We Use Your Information

We use the collected information to process transactions, maintain and manage your hosting and domain subscriptions, send automated billing reminders and invoices, and provide technical assistance. We do not sell or share your data with third parties for marketing purposes.

3. Domain WHOIS Data Disclosure

For domain registrations, registry guidelines require us to transmit ownership details (owner handle, email, phone) to OpenProvider and relevant registry databases. You can enable Domain Privacy Protection to keep your personal details hidden from the public WHOIS registry.

4. Cookies and Analytical Tools

Our platform uses security cookies and session tokens to handle authentication and verify requests. Analytical tools assist us in monitoring uptime and platform latency to ensure a secure user environment.

5. Contact Details

If you have any questions or concerns regarding our Privacy Policy or data security guidelines, please reach out to our team at support@hostlok.com.